KLM Compensation Guide

Learn all about situations when you can get compensation from KLM, KLM refund policy, and more.

PASSENGER RIGHTS

Regulation EC 261/2004

KLM is a European airline, and that means you are protected by the EU whenever you are travelling with KLM. If your flight is delayed, cancelled or overbooked, often you may be entitled to EU flight compensation — don’t forget to claim it.

SITUATIONS WHEN YOU CAN GET COMPENSATION FROM KLM

Most Popular

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Missed Connection

KLM Flight Delay Compensation


ELIGIBILITY:

all KLM passengers

If your flight is delayed for more than 3 hours, and the delay is due to fault of the airline, you may be entitled to EU flight delay compensation. You may receive up to 600 euro per passenger. If you are a family of 3, you may receive up to 1800 euro for a single flight.

KLM Refund For Cancellation


Eligibility:

all KLM passengers

Every time KLM, or any other European airline, cancels a flight, they must give you a choice between a full refund or new flight. It doesn’t even matter what is the reason of the cancellation, you should still be given the same choice. If it’s due to fault of the airline, you may also ask for EU flight cancellation compensation.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

€400

MEDIUM-HAUL FLIGHTS

€600

LONG-HAUL FLIGHTS